Mobile App: Field Monitoring for On-Site Utility Management

Tehama’s Mobile App gives technicians and onsite property management staff real-time access to meter data and configurations for efficient on-site setup, diagnostics, and maintenance.

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Mobile App Overview

Tehama's Mobile App is a vital tool specifically designed for field technicians and onsite property management staff involved in the installation and maintenance of Tehama Wireless systems. This user-friendly application provides users with everything they need to manage meters effectively from their smartphones.

The Mobile App allows users to update crucial meter data, such as Initial Meter Reading (IMR), Count Factor, and Location information. It also enables users to perform bucket tests to ensure proper meter and Automated Meter Reading (AMR) operation, simplifying the maintenance process.

With full access to the company Cloud Site list, the Mobile App ensures that users have real-time information at their fingertips, allowing for prompt actions and updates. The intuitive interface facilitates easy navigation and quick data entry, enabling technicians to complete their tasks efficiently.

As part of Tehama's commitment to enhancing utility management, the Mobile App streamlines the installation process and improves the overall maintenance of submetering systems. Additionally, the app offers a helpful tutorial for first-time users to familiarize themselves with its features, making it a valuable resource for onsite users.

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Benefits

The Mobile App provides onsite users with essential tools for installation and maintenance, streamlining utility management tasks.

  • Facilitates easy updates of meter data such as IMR, Count Factor, and Location.
  • Enables bucket testing to ensure meter and AMR operation.
  • Supports adding or swapping MDTs or meters directly from a mobile device.
  • Offers a user-friendly interface that simplifies navigation and usability.
  • Provides immediate access to information, enhancing efficiency in the field.
  • Triggers tutorials for first-time users to accelerate onboarding and usage.

Whether you need to improve field operations or enhance the efficiency of utility management, the Mobile App is designed to empower users and streamline daily tasks.

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  • Case Study | Guardian Water & Power

    Guardian Water & Power encountered significant challenges in outdoor submetering due to harsh weather conditions. Frequent disruptions led to costly repairs and inconsistent data collection, adversely affecting service delivery and customer trust. Recognizing the urgent need for a reliable solution, they sought innovative technology to enhance their operations.

    Challenge

    • System downtime due to harsh weather
    • Repairs were difficult and costly
    • Cellular technology meant inconsistent data collection
  • Case Study | Kimco Realty

    Kimco Realty Corporation faced considerable challenges in billing their 7,000 tenants accurately for water usage across a diverse portfolio of retail properties. A lack of standardized methods for dividing costs led to disputes and frustration, resulting in millions in uncollected revenue. Recognizing this issue, Kimco sought innovative submetering technology to streamline billing processes and enhance tenant satisfaction.

    Challenge

    • Inconsistent tenant water billing methods
    • Tenant disputes over water costs
    • Millions lost in uncollected revenue
  • Case Study | Fair Energy Submetering

    Fair Energy Submetering faced challenges tracking utility usage and identifying issues such as leaks across various properties. In search of more detailed data for effective management, they turned to Tehama Wireless’ advanced submetering sensors. This innovative technology enabled swift identification of problems, allowing them to avert potential disasters.

    Challenge

    • Inaccurate tracking of utility usage
    • Difficulty identifying leaks in properties
    • Limited data hindered effective management

Documentation & Resources

Input Type Compatible with reed switch and piezoelectric pulse generator meters.
Communication Range Up to 3500 ft (Standard), nearly 10 miles (MAX/LoRaWAN).
Battery Life Operates on two field-replaceable AA lithium batteries with a typical life of 5-8 years.
Operating Temperature Ranges from -20°F to 145°F.
Input Options Available with single or dual pulse inputs for co-located setups.
Waterproof or Water-Resistant Options Available in the Submersible model, a pulse or encoder unit, with non-field replaceable C battery, designed for use in environments where complete water exposure is expected.
Tehama Wireless Smart+ MDT Data Sheet

Offers advanced data capture and reporting features for utility metering systems.

Tehama Wireless AN-104 Using Custom Reports

Instructions for configuring and sending custom daily reports from MDTs using email or FTP delivery.

Tehama Wireless AN-110 Radio Installation Guide

Wiring instructions for connecting the MDT to compatible meters.

Tehama Wireless AN-111 Commissioning Procedures

Comprehensive steps for configuring and integrating MDTs with the DCAP system

Tehama Wireless AN-111A Import Template

Template for importing site configuration data to Tehama Wireless.

Tehama Wireless AN-119 MAX Range Series FAQ

Frequently asked questions explaining the benefits and functionalities of the MAX Range Series.

Tehama Wireless AN-121 MDT Battery Replacement

Instructions for replacing batteries in field-deployed MDT units.

Tehama Wireless Product Warranty

Tehama Wireless provides a five-year warranty for its products.

Videos

How It Works

Gateway or DCAP captures data from connected submeters and relays it to central management systems, ensuring accurate data collection and near real-time monitoring for improved utility management.

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This diagram illustrates how Tehama Wireless devices work together to optimize metering solutions

FAQs

The Tehama Wireless Mobile App is a specialized tool designed for onsite users to access and manage utility data directly from their smartphones. It streamlines the installation, maintenance, and troubleshooting of submetering systems across various properties.

The Mobile App provides field users with instant access to essential utility data and features such as updating Initial Meter Readings (IMR), Count Factors, and Location information. It allows users to perform diagnostics, monitor system performance, and conduct bucket tests, enabling them to address issues quickly and enhance operational efficiencies while on-site.

Yes, the Tehama Wireless Mobile App is available for both iOS and Android devices, making it accessible to all users regardless of their device preference.

Tehama Wireless offers ongoing technical support and troubleshooting assistance for the Mobile App, ensuring that field users can effectively utilize its features and receive help when needed.

Tehama Wireless provides training resources and user manuals specifically for field users, helping them become proficient in using the Mobile App for efficient installation and maintenance tasks.

The Mobile App employs encryption and security protocols to protect data during transmission, ensuring that sensitive information regarding utility usage remains secure and confidential.

The Mobile App allows users to view near real-time data from their MDTs, enabling them to track utility usage and respond promptly to any unusual readings or situations.

Yes, the Mobile App provides guides and checklists to assist users during the installation process, ensuring that the setup of submetering systems is efficient and accurate.