CIT Software: Advanced Utility Diagnostics and Troubleshooting
Tehama's CIT software streamlines DCAP and Gateway setup and provides real-time diagnostics to verify connectivity, monitor network health, and detect signal or device issues during and after deployment.
CIT Software Overview
Tehama's CIT (Configuration, Installation & Troubleshooting) is a powerful Windows-based application designed to configure and troubleshoot Tehama Wireless systems. This software allows users to add site location information, import meter to MDT mappings, update meter settings, generate usage graphs, and configure various alerts. With its robust functionality, CIT equips users to effectively manage and monitor resources.
The software provides advanced troubleshooting tools that help identify potential problems and recommend corrective actions for field technicians. It offers a detailed and granular view of system data, allowing for customized alerts, such as low-temperature warnings or adjustments to continuous flow parameters.
Whether configuring new installations or troubleshooting existing setups, CIT software excels in enabling users to manipulate data and settings, making it an essential tool for technical professionals seeking in-depth control and insight. Tehama's CIT software serves as a valuable resource for effective utility management and system reliability.
The CIT application is a strong resource for users seeking powerful functionalities; however, it comes with a learning curve due to its extensive capabilities. Transitioning to the newer Web App is encouraged for those who prefer a more streamlined experience.
CIT Software streamlines utility management by offering powerful tools for data analysis and system configuration, enhancing decision-making and operational efficiency.
- Simplifies setup and configuration of meter data collection and management systems.
- Provides near real-time access to usage data, enabling prompt decision-making.
- Facilitates reporting through customizable formats for easy analysis and communication of data.
- Integrates seamlessly with existing infrastructure, making implementation straightforward.
- Supports advanced analytics for understanding usage patterns and improving resource management.
- Enhances user interface for intuitive navigation, reducing the learning curve for staff.
If you're looking to optimize your utility management system and enhance data handling capabilities, CIT Software provides a comprehensive solution.
Multifamily
Housing
CIT Software streamlines the configuration and troubleshooting processes for multifamily housing applications, allowing property managers to easily manage utility data and meter settings.
Commercial
Properties
In manufactured home communities, CIT Software simplifies routine tasks while offering advanced troubleshooting capabilities to ensure optimal performance of utility management systems.
Manufactured
Homes
In manufactured home communities, CIT Software simplifies routine tasks while offering advanced troubleshooting capabilities to ensure optimal performance of utility management systems.
ESG &
Sustainability
CIT Software supports sustainability efforts by providing comprehensive insights into utility data, helping property owners make informed decisions to reduce waste and promote conservation.
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Case Study | Guardian Water & PowerGuardian Water & Power encountered significant challenges in outdoor submetering due to harsh weather conditions. Frequent disruptions led to costly repairs and inconsistent data collection, adversely affecting service delivery and customer trust. Recognizing the urgent need for a reliable solution, they sought innovative technology to enhance their operations.
Challenge
- System downtime due to harsh weather
- Repairs were difficult and costly
- Cellular technology meant inconsistent data collection
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Case Study | Kimco RealtyKimco Realty Corporation faced considerable challenges in billing their 7,000 tenants accurately for water usage across a diverse portfolio of retail properties. A lack of standardized methods for dividing costs led to disputes and frustration, resulting in millions in uncollected revenue. Recognizing this issue, Kimco sought innovative submetering technology to streamline billing processes and enhance tenant satisfaction.
Challenge
- Inconsistent tenant water billing methods
- Tenant disputes over water costs
- Millions lost in uncollected revenue
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Case Study | Fair Energy SubmeteringFair Energy Submetering faced challenges tracking utility usage and identifying issues such as leaks across various properties. In search of more detailed data for effective management, they turned to Tehama Wireless’ advanced submetering sensors. This innovative technology enabled swift identification of problems, allowing them to avert potential disasters.
Challenge
- Inaccurate tracking of utility usage
- Difficulty identifying leaks in properties
- Limited data hindered effective management
Documentation & Resources
| Input Type | Compatible with reed switch and piezoelectric pulse generator meters. |
| Communication Range | Up to 3500 ft (Standard), nearly 10 miles (MAX/LoRaWAN). |
| Battery Life | Operates on two field-replaceable AA lithium batteries with a typical life of 5-8 years. |
| Operating Temperature | Ranges from -20°F to 145°F. |
| Input Options | Available with single or dual pulse inputs for co-located setups. |
| Waterproof or Water-Resistant Options | Available in the Submersible model, a pulse or encoder unit, with non-field replaceable C battery, designed for use in environments where complete water exposure is expected. |
Offers advanced data capture and reporting features for utility metering systems.
Instructions for configuring and sending custom daily reports from MDTs using email or FTP delivery.
Wiring instructions for connecting the MDT to compatible meters.
Comprehensive steps for configuring and integrating MDTs with the DCAP system
Template for importing site configuration data to Tehama Wireless.
Frequently asked questions explaining the benefits and functionalities of the MAX Range Series.
Instructions for replacing batteries in field-deployed MDT units.
Tehama Wireless provides a five-year warranty for its products.
This diagram illustrates how Tehama Wireless devices work together to optimize metering solutions
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