How do I save a daily ReportGen script?

Tehama distributes the ReporGen scripts as an encrypted zip file that you upload to your DCAPs using the CIT software. We offer both our standard ReportGen (pre-installed on DCAPs or available here), or provide you with a custom script by email.  Refer to App Note AN-104 for more information about our customization options.

To load a script to the DCAP:

1: In the Configuration -> DCAP View -> Site Configuration tab, right click in the white area of the Daily Report Email Configuration area to see a context menu as shown here:

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2: Select the Save Scripts to DCAP option. This will open a Script File viewer window as shown:

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3: Click on the Select File button to open a file browser window. Select the ReportGen script you want to load, and click the Open button (or double click on the file). The full path to the file will be shown.

4: Click the Save to DCAP button. This will cause the CIT to send the file to the DCAP and install it. You will see some activity in the bottom area of the CIT.  Note that the new script will overwrite any previously loaded script.

5: Once the file has been uploaded to the DCAP, you can verify the report is working by selecting the “Send a Report” now option. This will instruct the DCAP to run the report and send the CSV file to the expected location. Make sure you have an email address entered in the Daily Report Email Configuration space if you expect the report to be sent by email.

How do I delete unwanted or extra devices?

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Go to the Configuration Data -> Node View Tab, where all commissioned devices are listed. There are two ways to remove a commissioned device from the list.  The first way is to highlight the row in the Node View by clicking on the Icon (green checkmark or binocular icon) and hit the delete key.  The second method is to right click anywhere in the row and select the "Delete Node Configuration Data from CIT" .

If on the other hand you are seeing extra units in the Monitor Data tabs, and these extra devices have a yellow triangle symbol in the left column, then these units are not commissioned, and cannot be included in the daily report.  If these yellow triangle units are turned off, they will eventually fall off the list once their last received data point is older than the amount of data you download from the DCAP.

Why have MDTs or Repeater “Disappeared”?

First look at the Configuration Data tab -> Node View, then sort on the first column usually filled with the green check circle. This will sort the list based on the icon, and any Commissioned units not reporting in will be shown with the binocular icon. You should click twice if you want the missing units at the top of your list.  The number of binocular icons will match the count next to the binocular icon in the Site Health section above the Network Tree pane.

A unit is considered missing if there has been no communication from the device over the period of time specified when you downloaded data.  If you only just connected to the DCAP, then only 12 hours of data was downloaded.  If you manually download only three hours of data to the CIT for example, a unit is considered missing if, for example, that unit was on the edge of its range and succeeds only to get a few messages a day through, or if a Repeater was recently unplugged in the area of the unit. If you download 24 hours of data, often you will find these units are not missing, but just come in less often than once an hour.

In the Monitor Data tabs, if you enable the Last Contact column, you can sort on that column to see how recently a unit has reported in.  The time is relevant from the time of the last download that you made.